FAQs

If you are having problems viewing a virtual tour, it may be one of two things:

First, you may need to download the latest version of Flash, Java, and/or QuickTime. If so, you can and should download and install the latest update or version of software. Click on the appropriate download button right from SamuraiVirtualTours.com and you will be directed to that company's website to obtain the necessary update.

Second, depending on the speed of your connection and other variables, you may just need to wait for the virtual tour to load. Samurai Virtual Tours uses high quality images which on some computers may mean the images take slightly longer to load than a standard static picture.

If you have tried both of these methods, and you are still having problems, please contact us by email for more information. Please include enough information about the nature of your problem as you can so that we might be able to correct the problem and/or send you a possible solution for you to apply.